Why Us?

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Techstop is new company that was founded December 2017. We are no strangers to the industry, our other company " The Web" on the Beara Peninsula is known for our Computer Repairs and I.T Support to our local businesses with 23 years I.T Experience. In 2013 we started selling and repairing mobile phones and still operating at present.
We operate Mon-Fri 10am-7pm|Weekends we are Closed. Our phone is usually monitored in the afternoon. Local pickup is available as well as drop offs for returns for the Castletownbere area only. We offer free postage on all our refurbished Phones throughout Ireland

 

We offer free postage on all our refurbished Phones throughout Ireland

We are a VAT registered (IE7509987C)

 

Where do your Phones come from?

  • Large corporations that upgrade their employees phones periodically. 
  • Customer returns from retail shops and carriers. These are usually phones that were unwanted gifts and the customer returned the phone shortly after receiving it.

 

Once we intake our Phones we perform an extensive test on each Phone to check all features and functions which include making sure it is SIM unlocked, verifying it has a clean IMEI and not listed as stolen and then checking the battery, screen, speakers, microphone, wifi, bluetooth and alot more during the test. If any function fails testing, our experienced technician will replace the part and then retest. 
Lastly, we clean and sterilise the Phone and then grade it based on the cosmetic appearance of the phone and then offer it for sale on our website.

 

Why trust us?

You may have heard about us through a friend or family member that referred you but if you are still unsure about trusting us to deliver your order, consider this:
When you make a payment through our preferred method of PayPal, it includes purchase protection! That means that if you don't receive your item or it is not as described, you can contact PayPal and they will ensure you get the item you ordered or fully refund you. (Even if you checkout as a PayPal guest and enter your debit/credit card, you can still benefit from this PayPal feature!).
Some credit & debit cards have a similar feature as well and you can lodge a complaint directly with your bank. Please always contact us first if you have any concerns. 
We treat your information with the highest level of privacy and do not share or sell your information to other companies.

 

What is your return policy?

We offer one of the most flexible return policies in the industry. Contact us within 14 days of receiving your Phone and let us know you want to return it and we will authorise your return and provide full return instructions.We will even cover the return postage if the reason for return is because of a fault with the Phone.
In addition to our 30 day money back guarantee, we also include a 6 month warranty with every Phone. if you experience any issue with your Phone within 6 months of purchasing your Phone we will assist you in resolving the issue. (This does not include accidental or cosmetic damage).